Get in Touch With Us

You've found the right place to reach us. Whether you want to flag an inaccuracy in one of our reviews, suggest a casino we haven't covered, or ask about working with us, this page explains the best way to get in touch and what happens once you do.

How to Contact Us

Email is the most direct route to our team. We read every message personally and aim to reply within two working days. Write to us at [email protected].

A short note explaining your reason for writing helps us route your message to the right person straight away. The more context you include, the faster and more useful our reply will be.

What We Can Help With

  • Content questions — If something on our site is unclear, or you want more detail about a casino, a bonus term, or a payment method we've mentioned, send it over.
  • Corrections and updates — Our editorial standard is accuracy, and we review our content regularly. If you spot something that looks out of date or incorrect, we want to know. Please include the page URL and the specific detail that needs checking.
  • New casino suggestions — We assess operators on a defined set of criteria. If you believe a site deserves a place on our trusted non GamStop casinos list, introduce it and tell us why.
  • Partnership and commercial enquiries — If you represent an operator or affiliate network and want to explore how we might work together, please introduce yourself and outline your proposal clearly. We review all approaches on their merits.
  • Reader feedback — Good or bad, we value hearing how our content has been useful — or where it has fallen short. Your input shapes what we cover next.

What Happens After You Write to Us

Every message is read by a real member of our team. We do not send automated replies as a stand-in for a genuine response. Our aim is to get back to you within two working days. During particularly busy periods it may take a little longer, but we will always follow up.

If your enquiry is complex — a detailed correction request, for example, or a commercial proposal that needs review — it may take slightly longer while we look into it properly. We'd rather give you a considered answer than a quick one that isn't useful.

Our Editorial Standards

Best Online Casinos reviews and compares non GamStop casino sites for readers in Great Britain. Our rankings are based on researched criteria including game range, return-to-player figures, bonus terms, payment methods and licensing. Commercial relationships — where they exist — do not determine position in our rankings.

We publish content for adults aged 18 and over. If you have a concern about the accuracy or fairness of anything we've written, we take those concerns seriously and will review the relevant content promptly.

A Note on Response Times

Enquiry type Typical response time
General question or feedback Within 2 working days
Correction or factual update request 2–4 working days (review required)
Partnership or commercial enquiry Up to 5 working days

We appreciate you taking the time to reach out. Honest feedback from readers is one of the most useful tools we have for keeping this site accurate and genuinely helpful.